1.0 Introduction All care is both clients for some early(a) businesses product and operate, and suppliers of products and portions to their own customers or other business. So no operation, or part of operation, can be seen as exist in isolation. Every operation is part of a profit of suppliers and customers. In this age of international market and competition, a companys competitoryness rests on its ability to provide desired goods and redevelopments. Supply range heed is atomic number 53 of the hot topics in business today. Render (1997) has defines sum up string management is the integration of activities that procure materials and services, transform them into intermediate goods and net product, and deliver them to customers. The outline is to apply a total systems shape up to managing the total flow of information, materials, and services from raw-materials suppliers through factories and w arehouses to the final customer. The clinical of publish chain manag ement is to synchronize the requirements of the final customer with the flow of materials and information along the supply chain in order to reach a balance between luxuriously customer satisfaction/service and cost.(Markland, 1998) therefore the goals of supply chain management are to reduce uncertainty and risks in the supply chain, thereby positively affecting inventory levels, cycle time, processes, and ultimately, end-customers service levels. The report will be under the fount to purpose the differences between strategic supply chain management and pass on purchasing and supply management; discuss and analyze the word of farewell of supply chain management to the success of this case locating and the practical implication of the supply chain management forge up for operations managers in this case organization. 2.0 Case reappraisal The title of this case is IBM employ backward placement to change supply-chain operations.
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