Feedback and Me Essay Example | Topics and Well Written Essays - 500 words

Feedback and Me - Essay Example For instance, if customers are not impressed with quality of service, this is the time to improve and appeal to the clientele (Friedrich, 2012). Feedback is critical in enhancing performance. Without feedback, it would not be easy for me to evaluate performance. How would I know whether I am on the right path? Feedback then becomes the best platform through which I gauge my performance (Sadri & Seton, 2011). I have been criticized severally, told that what I am doing is either right or wrong. Without feedback, there is no direction for my business; there is no reference point. I have had to change my business strategies based on the feedbacks I get from customers and employees. In other words, feedback is paramount for any business. A 360-degree evaluation, for instance, comes in handy in helping me to know what my seniors are thinking about my performance; what my junior are thinking about my performance; and what my peers are thinking about my services as well as leadership styles (Peepers, 2001). Such an assessment would help one to know the expectations of people and improve accordingly. Timely and effective communication is critical in performance management. When employees are given feedback on their progress at work, they will surely improve as nobody wants to fail (Namhata, 2011). In my many years of doing business (I run a food outlet in a busy street), I have learnt that feedback works best when it centers on a particular goal. To be on the safe side, I establish performance expectations of employees as well as goals. This enables me to get objective, tangible, and powerful feedback that helps to gauge future expectations. It also helps to alleviate conflicts between the workforce and me. I remember and instance when I told the workforce I work with that they had exceeded expectations. This was a way of telling them that they were effective and that they were doing such a wonderful job (Namhata, 2011). Feedback should be timely. Employees should